Core Services Operational

Updated a few seconds ago

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Web application

Operational

Passport web application

Operational

Search functionality

Operational

Background workers

Operational

Fax service

Operational

API Webhooks

Operational

Electronic prescription service

Operational

SMS notification service

Operational

Lab integrations

Operational

Hosted Database

Operational

elationhealth.com

Operational

sandbox.elationemr.com

Operational

API Documentation

Operational

PMS Integrations

Operational

External Services

AWS CloudFront

AWS EC2

AWS Route 53

AWS S3

Amazon Web Services

New Relic

Okta

Twilio

Zoom

History (Last 15 days)

Outbound Fax ErrorsDegraded Performance

Incident Status

Degraded Performance


Components

Fax service




August 8, 2022 6:59AM PDT
[Investigating] Our team is investigating a possible increase in outbound fax failures

August 8, 2022 7:10AM PDT
[Identified] Our team has confirmed outbound faxes are currently failing. We have reached out to our eFax vendor and will provide an update when available.

August 8, 2022 7:57AM PDT
[Monitoring] Our eFax vendor has resolved the issue and all new faxes should work as normal. Unfortunately, any faxes that failed to send during this incident will need to be resent.

August 8, 2022 11:06AM PDT
[Resolved] Outbound fax error rates continue to be normal.